Coast Hotels Selects Shiji’s Online Reputation Management Solution to Drive Guest Satisfaction Across North America


ATLANTA, Georgia Shiji Group, a leading hospitality innovation partner, revealed today that it has actually installed its online credibility management platform Shiji ReviewPro throughout 16 Coast Hotels homes and 8 dining establishments in North America. Coast Hotels is a leading Canadian hotel brand name with homes throughout British Columbia, Alberta, Saskatchewan, Yukon, Alaska, Washington State, California, and Hawaii.

With the addition of Shiji ReviewPro, Coast Hotels will have the required tools to offer remarkable service and more enhance their visitors’ experience. Shiji ReviewPro’s ingenious innovation, worldwide footprint, dedication to customer assistance and training, and combination abilities make it the perfect partner for Coast Hotels to develop on their already-strong credibility and grow their organization. The platform offers the Coast Hotels group with insights into visitor feedback and assists them react to evaluations in real-time, leading to enhanced visitor complete satisfaction and commitment.

” We are thrilled to partner with Shiji and take advantage of their proficiency in visitor feedback management to drive visitor fulfillment and construct our brand name,” stated Brigitte Diem-Guy, Vice President of Revenue Strategies & & Communication at Coast Hotels. “Shiji ReviewPro enables us to comprehend our efficiency and visitor fulfillment levels throughout our residential or commercial properties, even prior to the visitor gets here, to guarantee we are offering the very best possible experience.”

” As we continue to grow our existence in North America, we are thrilled to partner with Coast Hotels to assist drive their development through visitor complete satisfaction,” stated Kevin King, Chief Operation Officer of Shiji Group. “Shiji ReviewPro is a perfect service for hotel brand names that are dedicated to extraordinary service and visitor fulfillment, and we are happy to be Coast Hotels’ partner of option.”

Coast Hotels prepares to broaden using Shiji ReviewPro service throughout a number of extra residential or commercial properties by the end of 2023.

About Shiji Group

Shiji Group is a multi-national innovation business that supplies software application services and services for business in the hospitality, food service, retail and show business, varying from hospitality innovation platform, hotel management services, food and drink and retail systems, payment entrances, information management, online circulation and more. Established in 1998 as a network options supplier for hotels, Shiji Group today consists of over 5,000 staff members in 80 subsidiaries and brand names in over 23 nations, serving more than 91,000 hotels, 200,000 dining establishments and 600,000 retail outlets. For additional information see

About Coast Hotels

Each Coast hotel residential or commercial property is as distinct as the locations they lie in, yet they all have something in typical: friendly service and our constantly enjoyable facilities. Coast Hotels provides residential or commercial properties throughout British Columbia, Alberta, Saskatchewan, the Yukon, Alaska, California, Hawaii, and Washington State in cities big and little. As one of North America’s fastest-growing hotel brand names, Coast Hotels owes its ongoing growth to its friendly service, prime places, worth, and visitor complete satisfaction. Coast Hotels owns and franchises hotels under the Coast Hotels brand name and handles hotels on both a Coast Hotels branded and independent basis.

Gabriella Alverio Albors
Marketing Manager, AMER

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