‘Shangri-La hack may affect over 290,000 HK guests’

The city’s personal privacy guard dog on Saturday stated unauthorised activities online targeting Shangri-La Group may include individual info of 10s of countless visitors in Hong Kong.

The high-end hotel chain revealed on Friday that 8 of its hotels in Asia, consisting of 3 in Hong Kong, had actually been struck by an information breach, which it initially observed suspicious activities on its IT networks in July this year.

” We instantly engaged cyber forensic professionals to examine and consist of the problem. The examination exposed that in between May and July 2022, an advanced danger star handled to bypass Shangri-La’s IT security tracking systems undiscovered, and unlawfully accessed the visitor databases,” Shangri-La Group stated.

The impacted hotels consisted of the Island Shangri-La, Kerry hotel and the Kowloon Shangri-La in Hong Kong, along with other hotels in Singapore, Chiang Mai, Taipei, and Tokyo.

The group stated the databases consisted of some mixes of visitor names, e-mail addresses, telephone number, and postal addresses, to name a few details.

” Certain information files were discovered to have actually been exfiltrated from these databases however the examination has actually not had the ability to confirm the material of these files … Personal details such as dates of birth, identity and passport numbers, and charge card information, was secured. There is no sign that any visitor information has actually been misused,” it stated.

The hotel chain likewise stated the event had actually not affected its operations and actions had actually been required to more reinforce the security procedures of its IT networks, including that it had actually alerted authorities and impacted visitors.

In action, the city’s personal privacy guard dog stated it had actually been informed of the event by Shangri-La Group on Thursday night.

The Office of the Privacy Commissioner for Personal Data stated the breach may include individual info of over 290,000 Hong Kong visitors, including that it has actually introduced a compliance check.

It likewise stated it was dissatisfied at Shangri-La Group for just officially notifying the guard dog, and impacted clients, more than 2 months after the hotel chain initially ended up being mindful of the occurrence.


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