ATLANTA, Georgia– Shiji Group has actually installed its online track record management platform Shiji ReviewPro throughout 16 Coast Hotels residential or commercial properties and 8 dining establishments in North America. Coast Hotels is a Canadian-based hotel brand name with homes throughout British Columbia, Alberta, Saskatchewan, Yukon, Alaska, Washington State, California, and Hawaii.
With the addition of Shiji ReviewPro, Coast Hotels will have the tools to supply service and enhance the visitor experience. Shiji ReviewPro’s innovation, international footprint, customer assistance and training, and combination abilities enable the collaboration with Coast Hotels to develop on its credibility and grow its service. The platform supplies the Coast Hotels group with insights into visitor feedback and assists them react to evaluations in real-time, leading to visitor complete satisfaction and commitment.
” We are thrilled to partner with Shiji and take advantage of their competence in visitor feedback management to drive visitor complete satisfaction and construct our brand name,” stated Brigitte Diem-Guy, vice president of earnings techniques and interaction at Coast Hotels. “Shiji ReviewPro permits us to comprehend our efficiency and visitor fulfillment levels throughout our residential or commercial properties, even prior to the visitor gets here, to guarantee we are offering the very best possible experience.”
” As we continue to grow our existence in North America, we are delighted to partner with Coast Hotels to assist drive their development through visitor fulfillment,” stated Kevin King, primary running officer of Shiji Group. “Shiji ReviewPro is a perfect option for hotel brand names that are dedicated to remarkable service and visitor complete satisfaction, and we are happy to be Coast Hotels’ partner of option.”
Coast Hotels prepares to broaden making use of Shiji ReviewPro service throughout numerous extra homes by the end of 2023.
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