The technology developed by Incode allows guests of Kempinski, Hilton and Radisson hotels to check in with just their face

The strategic partnership between Incode and Hoteza enables seamless and secure self-check-in to the hotel through biometric authentication

Incode Technologies Inc., a Serbian-Mexican startup and company with leading solutions in the field of identity verification, has announced a new strategic partnership with Hoteza, a manufacturer of smart communication systems for hotels. Thanks to this partnership, hotel guests will be able to check in before arriving at their destination, through a biometric verification process developed by Incode. Guests will be able to enjoy themselves flawlessly through self-check-in, through the Hoteza Guest Journey platform, a cloud-based management system, using fully integrated and secure Incode optical personality and face recognition technologies, through FaceMatch.

Over 500 hotels worldwide, which are in the Hoteza portfolio, including Kempinski, Hilton and Radisson, will have the opportunity to join the easy to use solution that allows guests to skip lines and waits and check in before arrival, via email or other communication channel. The simplified application process allows the staff to divert their time to other activities and to devote themselves fully to their role as hosts.

“We were looking for the best partner that would allow us to develop a safe Self- Check-In service and we are very excited to have cooperated with Incode,” said Nikolay Beloshitsky, Chief Executive Officer of Hoteza. “We are glad to have found an efficient and committed partner in the hospitality industry, whose understanding of progress matches with ours.”

Hoteza is a user-oriented interactive platform for entertainment, information and communication, controlled with the help of a cloud-based management system. Hoteza offers IPTV solutions, applications for phones and in-room tablets, Digital Signage and fast internet access. With Incode’s facial recognition technology, guests will experience modern ways to check in and enjoy modern experiences.

“Through our platform, we aim to improve the user experience,” said Ricardo Amper, CEO of Incode. — a. “We are excited that guests will be able to experience a fast, secure and generally easy check-in process through Hoteza.”

Incode’s state-of-the-art guest check-in and check-out method will serve various types of hospitality including hotels and resorts. Their online identity confirmation technology, liveness, facial recognition, passport verification and credit card entry improves user experience.

Incode’s partnership with Hoteza represents the latest move in the strategic development map and initiatives aimed at innovation. In October 2022, Incode partnered with Sardine to improve user verification and prevent various financial frauds. The company also announced Workflow, an advanced feature that will help enterprises adapt the user experience to the level of risk.

To learn more about Incode, visit


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